Frequently Asked Questions 

Can I use Working Church on a network, from multiple locations, or computers?

Is a demo of Working Church available?

Can I print church directories with Working Church?

Am I limited to the demo records that came with Working Church?

Is Microsoft Access required to run Working Church?

Is there an advantage having Access instead of just the Runtime?

Are there instructions for installing the demo CD if I have questions?

Is documentation available for Working Church?

I have a demo version of Working Church on my computer but can't log in.

If I enter data in the demo will I lose it if I purchase the software and have to enter it all again?

Does Working Church interface with Outlook or Outlook Express?

Will Working Church grow with us?

When I'm ready to order, do I order online or by phone?

What are the system requirements?

Is a cloud-based version of Working Church available?

What kind of technical support do we provide?

What is your Refund Policy?

Q. Can I use Working Church on a network, from multiple locations, or computers?

A. Yes, the software can be installed on your local network and allows for multiple users to have their own logins, passwords and security settings for the various applications. There is no additional charge for a "network" version. You can also run Working Church using remote control software which allows you to access your computer from anywhere in the world over the internet. Alternately, you can subscribe to the cloud version and access it from practically any device.

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Q. Is a demo of  Working Church available?

A. Yes, you can download a free demo of  Working Church for evaluation purposes. The demo version is fully functional except the tables are limited to 25 records each. In fact, we humbly request you get the demo first before purchasing as we do not offer refunds once the purchase is made. The demo will let you evaluate our software at your leisure before you buy anything. Please visit our Demo page to find out more.

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Q. Can I print church directories with Working Church?

A. Yes, you can print church directories with both versions of Working Church -Light and Standard. Please visit our Print Church Directories page to find out more.

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Q. Am I limited to the demo records that came with Working Church?

A. No, you can delete the included records (members, housesholds, etc.) and enter up to 25 of your own.

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Q. Is Microsoft Access required to run Working Church?

A. Working Church is written in Microsoft Access®. You will need a copy of the "free" Access 2016 or higher Runtime (we will provide this for you). Again, the Access 20nn Runtime is free. It is installed automatically if you don't have your own copy of Access already when you download our demo or install it from a CD. 

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Q. Is there an advantage having Access instead of just the Runtime?

A. No, at least not as far as Working Church is concerned. The free Microsoft Access Runtime is all that is needed. However, Working Church will also run using the full version of Access 2016 or higher if you already have that installed on your system.

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Q. Are there instructions for installing the demo CD if I have questions?

A. Refer to the Installation Guide for help. This pdf format guide can be viewed online, downloaded or printed. You will need Adobe Acrobat Reader® or a compatible viewer to view the guide.

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Q. Is documentation available for Working Church?

A. Yes, we have a full user's guide for the program. It will be installed with the software.

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Q. I have a demo version of  Working Church on my computer but can't log in.

A. The username and password for the demo version are admin and 12345.

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Q. If I enter data in the demo will I lose it if I purchase the software and have to enter it all again?

A. No, the data you enter will not be "erased" when you purchase the Working Church software.

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Q. Does Working Church interface with Outlook, Outlook Express or Thunderbird?

A. You can send email directly from Working Church. Your Windows default email program will be used, automatically. It will not interface with web based email clients, however, options are given to allow you to cut and paste email addresses for mass mailings.

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Q. Will Working Church grow with us?

A. Yes, the software can easily handle a growing church. If you have 10 users or a thousand or more, Working Church can help you manage your membership.

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Q. When I'm ready to order, do I order online or by phone?

A. Online. The program can be purchased and downloaded from our Buy Now page. You can use any major credit card. You do not need a PayPal account to purchase. Look for the link the says purchase using a credit card.

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Q. What are the system requirements? 

System Requirements can be found at this link

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Q. Is a cloud-based version of  Working Church available?

A. Yes. Working Church is available as a desktop version, which installs on your own computer, or a network, and available in a cloud version. You can find more details about each version on our Pricing page.

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Q. What kind of technical support do we provide?

A. Online support is included free for 1 year with the purchase of the program. User questions are typically resolved via email or via remote control sessions. Program updates are available for download. After the first year, there is a nominal fee for continued support. We do not provide telephone or in-person based support or training.

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Q. What is your Refund Policy?

Refund Policy. Please Read Before Purchase.Working Church is downloadable, fully-functional, "free" to use for up to 25 members, and try-before-you-buy. This allows you to fully evaluate the product in your computing environment and we encourage you to do so before you commit to purchasing the software. If you purchase our product, after we receive payment notification that your purchase has been approved, an email will be sent to you with an activation key to unlock the software. Once this information is emailed to you, there will be no refunds given. We must enforce this policy since it would be impossible for you to return your registered version of our software. So, please try it out before you purchase.

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